FAQ’s
Frequently Asked Questions (FAQ)
Welcome to Longevity Lab’s FAQ page — here you’ll find answers to common questions about our research peptides,
ordering, and dispatch within Australia.
No medical advice is provided.
No. All products supplied by Longevity Lab are strictly for laboratory research use only. They are not intended for human consumption, therapeutic, or veterinary use.
Longevity Lab supplies research compounds intended for scientific and analytical environments. Where applicable, relevant testing and batch documentation may be available for research verification.
We dispatch from Melbourne, Victoria and supply research customers Australia-wide.
Research compounds should be stored in appropriate laboratory conditions, away from heat, light, and moisture. Many laboratories store materials refrigerated (commonly 2–8°C) depending on research requirements.
Payment options available at checkout are provided through secure payment processing. If you need assistance, contact our support team before ordering.
Due to the nature of research materials, we cannot accept returns for opened or used items. If an order arrives damaged, incorrect, or incomplete, contact support promptly with photos and your order number.
If your order arrives damaged, incomplete, or incorrect, contact support as soon as possible with your order number and clear photos of the issue so we can assist.
Lyophilized (freeze-dried) compounds are supplied as a stable powdered form to support storage life and transport, until prepared for legitimate research use in controlled environments.
Handling and preparation should only be performed by qualified professionals in a research or laboratory setting. Longevity Lab does not provide mixing, dosing, administration, or usage instructions.
If catalogue access is restricted, you may need to register before viewing products and pricing.
Research peptides may be supplied for laboratory and analytical use. They are not approved for therapeutic or human consumption purposes.
No. These products are supplied as research compounds only and are not approved therapeutic goods.
No. Longevity Lab does not provide medical advice, dosing, administration, or usage instructions.
If you can’t find the answer you’re looking for, please reach out to our team and we’ll assist.
Email: info@longevity-lab.au